Updated 2019-06-12

Configure the GT VPN

Why do I need to configure the GT VPN?

  • Many OIT webpages and the PACE Cluster can only be accessed from the on campus network.
  • If you are off campus and need access to the PACE Cluster or other secured OIT webpages, you must connect through the GT VPN.
  • Using the GT VPN provides a Georgia Tech IP address at a remote location, giving its user the benefits of being physically on the Georgia Tech network

Note

If you are connecting from the on campus network, you do not need to use the GT VPN.

Getting Started

  • The Cisco AnyConnect Secure Mobility Client is an easy to use, multi-platform software VPN Client available for Windows, OS X, Linux, iOS, and Android operating systems. It is distributed from the VPN concentrators themselves for ease of deployment and software updates, while iOS and Android users can find it in their app stores.
  • Other VPN clients such as OpenConnect and the legacy Cisco IPSec VPN client will work with the Georgia Tech VPN service, but are supported on a best effort basis.
Installing the AnyConnect VPN Client
  • The Cisco AnyConnect Secure Mobility Client is installed via the web. Make sure you are running an up-to-date operating system as well as the latest version of Java.

Note

You may need to have administrator access on your machine in order to perform the installation instructions below.

  • To begin installation, click this link.
  • You will be asked to log in with your GT account and password.

Important

If you use Duo Two-Factor Authentication (2FA), you must click the GROUP dropdown bar and select gatech-2fa-Duo. If you instead select "gatech" as your GROUP, you will see an error that begins with "Login denied. This account is not authorized to use this service, or it may require Duo Two-Factor authentication."

  • Continue logging in and then Grant or Allow permissions to run the installer program. You'll be asked the usual set of software install questions; just take the default answers.
  • When the installation is complete, launch the Cisco AnyConnect Secure Mobility Client from wherever the shortcut was saved.
  • In the Ready to Connect Window, enter anyc.vpn.gatech.edu as the server name and click Connect.
  • Next, the credential pop-up will appear. In the Group: dropdown menu, select gatech-2fa-Duo.
  • Enter your GT Login Credentials into the Username and Password sections. In the Second Password section, enter the following phrases as they are written in the quotation marks to use the corresponding Duo authentication method.
    • "push": Duo push notification
    • "code": The code generated by the Duo Mobile app. You can get this by hitting the "key" on the upper right side of the app.
    • "phone" OR "phone1": Both reference the first phone number you entered into the system.
    • "phone2", "phone3", ... "phoneN": Reference the 2nd, 3rd, ... Nth phone numbers you entered into the system, respectively.
  • Click OK to continue and click Accept on the welcome banner.
  • You can access the application through the same method you used before to connect, and when you are ready to disconnect, you can simply click the Disconnect button.
  • You only need to perform the web install once. If you have already installed the VPN, you can access it through the same method you used to connect the first time (Ex: Start Menu in Windows 10, Applications folder in macOS, Applications -> Internet -> Cisco AnyConnect Client in Linux)
Help with Duo Two-Factor Authentication
  • You can visit this link to access a number of relevant FAQs regarding Duo 2FA.
Step-by-Step Examples
More Information about the GT VPN
  • For the most in-depth information about the GT VPN, please follow this link to the OIT VPN page.

Support Information

  • Please note the following points while connecting to Georgia Tech's VPN service:
    • VPN will not make your connection more reliable but will provide greater security -- especially over wireless networks.
    • All of your traffic will be directed through the campus network, so you may notice a performance change.
    • Your Internet traffic will be subject to the Computer & Network Usage and Security Policy.
    • Since your device will be taking on a Georgia Tech Internet address, it will no longer provide services to its local network.
    • VPN service may be blocked by administrators of your local network, so there may be locations from which VPN access is not possible. This condition is outside of OIT's control.
  • If you need further assistance, please submit a request for help here.